Trust Center
Overview
Respond.io is the leading Customer Communications Management platform that seamlessly brings together customer conversations, empowering businesses to effortlessly expand their marketing, sales, and support endeavors onto instant messaging.
Our commitment to data privacy and security is embedded in every part of our business. Use this Trust Center to learn about our security posture and request access to our security documentation.
Email us at security@respond.io if you have any additional questions not answered by this portal.
Compliance
Documents
Risk Profile
Product Security
Reports
Self-Assessments
We are working on our security compliance. We can provide completed questionnaires upon request.
Data Security
App Security
Legal
We take legal matters seriously and we always engage our legal counsel to review all commercial activities. Please contact us if you have any questions.
Data Privacy
Access Control
Infrastructure
Endpoint Security
Network Security
Corporate Security
Policies
Security Grades
If you need help using this Trust Center, please contact our Cybersecurity Risk team.
If you think you may have discovered a vulnerability, please send us a note.